Do you have Apple products like iPad, iPhone, Apple Watch and Apple TV at home? Are you tech-savvy? Then, a remote job with Apple might be right for you. Here’s what you need to know about Apple’s four main work from home jobs.
When you’re looking for legitimate work from home jobs, the company name means a lot, and so does the type of work. Apple hires people to work from home in various capacities. Keep reading and learn about their positions, how much they pay, how to apply, and more!
Apple work from home jobs
With Apple, you don’t have to live near their Cupertino, California headquarters or an Apple Store to be part of their team. You can work from home and still enjoy the benefits of being an Apple employee.
Plus, there are many perks to working for Apple, especially if you’re really into new technology!
Not only will you be the first to hear about new gadgets as they’re released, you’ll also get discounts on Apple devices!
People who work for Apple say they like it because the company offers excellent on-the-job training and it creates strong resume experience. Helping people learn how to enjoy their Apple products more is also a lot of fun, especially when you enjoy a lot.
There are four different levels of work from Apple; The first three are all remote, and with the fourth option, there are remote, private and hybrid roles
- Counselor at Home (Child)
- Team Manager (Intermediate)
- Area Manager (Top Level)
- Professional Role (Experience)
As you work your way up, the pay increases, but so do the expectations and responsibilities. Most professional roles require a college degree and prior work experience.
1. Apple at Home Advisor
The most common Apple work from home job you can find is Apple at Home Advisor. This is the person who provides world-class customer service and direct customer technical support. Yes, you can do all this from your home office!
Are you interested in working for Apple from your home office? Keep reading and find out what they do and how to apply.
what do they do
When people contact Apple Customer Support, they are connected to an Apple At Home Advisor. This person is the human connection to Apple. They respond to customer issues related to Apple products and services. They provide customer service, troubleshooting, and technical support to anyone who calls them by phone, computer chat, or email.
They answer questions about both iOS software and Apple hardware products.
Apple at Home Advisor Salary
Apple does not list the salary on its official website.
Their official statement about how much they pay, “You’ll learn more about salary and benefits during the hiring process.”
However, employees reported their salaries to Glassdoor. Apprentices report average earnings $40,000-$58,000 Annually
Minimum skills and qualifications required
Since the entire job requires you to interact with customers and help them solve problems with their devices, you need excellent communication skills. It helps if you already know how to use an iMac and other Apple products, but if you’re a quick learner, they’ll teach you everything you need to know in training.
You must have a passion for helping people and the ability to remain calm under pressure. You must be able to work independently without personal supervision.
Finally, you need to be able to multitask and manage multiple systems and applications simultaneously.
convenience
There are tons of benefits to working for Apple!
Both full- and part-time home advisors get one Economical package Including product discounts and paid time off. Employees are also the first to hear about new products.
Full-time employees also receive a flexible medical plan, retirement benefits, self-development resources and more.
Apple pays for your high-speed Internet connection service if you work from home. on their websiteThey describe how much of your internet bill they pay, “We will provide reimbursement up to the amount we will discuss during the recruitment process.”
They also provide an iMac and headset that you will use exclusively for your advisor work.
Apple is an equal opportunity employer that ensures women earn the same as their male counterparts.
training
Apple will provide training that lasts about nine weeks. The training program is virtual, and you do it with a live instructor. In this training, you’ll learn about Apple products, advanced troubleshooting, and job-specific tools and processes.
You train and work from your home office – no commuting required!
What hours do they work?
Apple At-Home Advisors work during regular hours to help Apple customers. Apple Support is open every day – even on holidays – from 9am to 10:30pm Central Standard Time.
Shifts vary based on customer support needs. Apple experiences a large customer demand for help on major holidays, so they have employees who work on those days.
How to apply
To apply for a job as an At Home Advisor, find available positions and apply directly their website.
Note: For this role, you will need a quiet home office space with a desk and ergonomic chair. Your internet must be hardwired, no WiFi connection is allowed and it must have a speed of 10 Mbps for download and 3 Mbps for upload. You must also pass a criminal background check.
2. At home team manager
Do you have experience leading teams or management experience? Then it might be perfect for you!
what do they do
At home team managers manage a group of advisors that they train, supervise and coach. This job requires managers to lead regular online meetings with their teams where they can hear pain points and help their teams improve their performance.
Salary
According to Glassdoor, this is a salaried position. Most directors have earned from anywhere $73,000-$117,000 A year.
Other team managers reported that they received a 25% discount on Apple products. The exact discount amount will be shared with you when you are appointed.
How to apply
To apply as a team manager, find available jobs at Apple website.
3. In Home Area Manager
At home area managers are the next step up from team managers. A lot is expected of them, which brings with it a higher salary.
Please note that these jobs do not open very often.
If you want to be an area manager, I recommend setting one up LinkedIn job alert So you know when a position opens up.
what do they do
Area Manager is a supervisory role and oversees team managers as well as helping them reach their potential within Apple. They also provide business level consultancy.
They are directly responsible for the success of their team managers. Area Managers must assist Area Managers in their teams in achieving customer service goals.
This position requires at least five years of experience leading a technical support team. They must have experience developing and mentoring team managers for current and future business needs.
Salary
The highest paying jobs on this list. According to glass doorArea managers earn upwards of $120,000 per year.
How to apply
Area Manager jobs are not often opened. Keep searching on Apple’s website List of current jobs.
4. Professional Apple work from home jobs
Although most Apple work from home jobs are phone-based positions, they have many remote non-phone corporate positions available. They currently hire home-based employees in machine learning and AI, hardware, software, design, interns, operations, marketing and corporate functions departments. To find remote roles on their website, under Location, select your country and select Home Office.
How to find Apple work from home jobs
Apple Work There are two main ways to find work-from-home jobs. The best way is to set up an alert on LinkedIn so you’re ready to apply as soon as you qualify for a job.
You can browse jobs on Apple’s website and apply directly. To locate their jobs page, scroll down to the Apple footer (at the bottom of their website) and click on the career opportunities listed in About Apple. or Click on this linkEnter your location, and add your keywords to the search results in the left sidebar to find remote jobs that match your skills and education.
Before you start looking for Apple work from home jobs, make sure you have an updated resume.
Does Apple have part-time work from home jobs?
Yes, you can even work part-time!
They also offer product discounts and payments to part-time workers. When you work as an at-home advisor – even a part-time one – you’re joining a company that offers great career advancement and valuable training.
If you don’t know if you can dedicate full-time hours, it may be better to start as a part-time employee.
Some reviews on Glassdoor say that employees struggled with work-life balance while working for Apple. When the busy season hits, Apple may change shifts and increase hours.
If you want more hours (and more money to make), then this might be right for you! But, if you feel like you’re working full time, it might be better to start part-time first.
The skills you will gain from this job
Perhaps one of the best things about working for Apple is all the skills and experience you’ll gain. Even if you don’t want to make it your lifelong career, you will learn a lot from this job that you can use in future jobs.
Apple has been recognized as the best customer support provider in the industry. As a Home Advisor, you will learn how to provide this customer service. You will learn more about the technology – how it works and how to solve common problems.
They train you in self-discipline and how to manage your time so that you are efficient without personal supervision. You will also gain an understanding and mastery of technical systems.
If you start out as a consultant, chances are you’ll work your way up through the company. There are many opportunities for career advancement!
Are you a good match for an Apple work from home job?
Whether you want something part-time to provide extra income or you’re looking for a new career where you can work from home, Apple could be the company for you!
The main characteristics they look for in qualified applicants are excellent communication and time management skills, the ability to stay calm, remain calm and collected under pressure, and often the ability to work a flexible work schedule. If you want to be Apple’s friendly voice, check out their At Home Advisor positions. Not only do you get discounts on Apple products, but you get the rewarding feeling of helping other people get the most out of their devices.
If you’re looking for other tech companies where you can work from home, check out our articles on Google and Facebook.
Originally published on October 14, 2020. Content updated as of July 2023.
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